Bathroom Shop > Payments with The Bath House
Shop now. Pay over time with
With The Bath House you can choose to pay using Clearpay, a trusted payments service provider, to bring you new ways to pay at checkout.
Want to pay with Clearpay? You can shop now, make your first payment today and then pay the rest in 4 interest-free instalments over six weeks.
Who is Clearpay?
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.
How do I use Clearpay?
Just shop our site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).
If you've used Clearpay before, just log in to your Clearpay account.
Then complete your order!
Who can use Clearpay?
Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.
Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account.
Other eligibility criteria apply. See Clearpay Terms of Service for further details.
Is there a limit I can spend on a single Clearpay transaction.
Yes, your order value including shipping must be between £100 and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.
Where can I find out more about Clearpay?
Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, and Privacy Policy here.
How does the Clearpay payment schedule work?
Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.
If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can't pay a Clearpay instalment?
If you cannot make a payment, please contact Clearpay here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with them.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days.
If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future.
We encourage you to use Clearpay responsibly.
Please see Clearpay Terms of Service for further details.
Other ways to pay
You can also choose to pay with MasterCard, Maestro, Visa, Apple Pay or PayPal. When selecting these options at checkout, you will be directed what to do (for example, visit your PayPal site to complete your purchase) before returning to The Bath House.
FAQs
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Our online payment options are simple and secure. We accept all major credit cards (VISA, Mastercard, Maestro and American), Apple Pay and PayPal. You can also choose to spread the cost of your purchase into affordable monthly payments by choosing Clearpay at checkout.
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When you are ready to proceed to the checkout, follow the steps given so that we can confirm all your details, including payment authorisation. We will then acknowledge your order by email.
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If you have checked the details you have entered and your billing address details match with those your card is registered to, then you should contact your card issuer or bank to find out why the transaction has been declined.
We will only decline the transaction on the advice of the issuing bank, and we are unable to provide any details or reasons for this happening.